Selected Product:
| Neon Signs of Service
Paperback
Author: Holly Stiel
Publisher: AZ Press
Release Date: 2002-01-05
ISBN-10: 0971537003
ISBN-13: 9780971537002
List Price: $20.00
Average Customer Rating:
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Summaries and Customer Reviews are supplied by Amazon.com
A book for anyone who has ever said "May I help you." It truly gets to the heart of the matter in customer service. Written by a former hotel concierge, the author understands the agony and the ecstacy of delivering frontline service firsthand. The philosophies and skills that are presented represent the simple yet profound wisdom that service providers will find valuable and if taken to heart and put into practice they will be life changing.
Great book
| Customer Rating: | | Holly Stiel's book on service is an easy read with great examples. It isn't brain surgery but it definitely makes you think about how you act at work. |
Neon Signs of Service
| Customer Rating: | | This is an excellent book for anyone in any service industry. It gives many ideas on how to relate to people. |
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