Summaries and Customer Reviews are supplied by Amazon.com

• example sales presentation verbiage
• trial closes
• overcoming common industry objections
• how objections are really negotiations
• urgency methods
• take-away techniques
• monitoring body language
• the power of third party stories
• selling to the personality styles
• 6 characteristics of what it takes to be the best
• working down the numbers
• handling follow-up and referrals

Average Customer Rating:

A must have book!	Customer Rating:
This is a must have book, if you are really interested to make more sales and more money! The basic thoughts of the art of selling lies here, the basic thoughts that you have to go back again, and again, and again ... It follows the rule of KISS Keep It Simple and Stupid ;-) Good luck with this book, definitely worth it`s cost!

Must Reading for all New Timeshare people (and their managers!)

Customer Rating:

This is a well written and easily referenced book for anyone new to the Timeshare Sales world, and it fills in the 'blanks' that corporate training may leave out. It provides a level of professionalism and respect for the industry and the sales profession, and gives a new agent some tools to deal with seasoned timeshare presentation attendees. When I was new to the sales industry, I studied this book diligently, and even recorded, practiced, drilled and rehearsed many of the techniques and responses. I really enjoyed the section where the author encouraged an acquaintance who repeatedly attended presentations and complained about sales reps overcoming her feeble 'excuses' to consider waiting until she did have a job/money before attending the next TIMESHARE SALES PRESENTATION. It's the nuts and bolts of the industry in a quick reference volume. All the sales lounges of timeshare developers could be equipped with a few copies of this text for review "between tours". Happy Vacationing!

Training is the Key!!

Customer Rating:

By the Author of: One Day She'll Darken: The Mysterious Beginnings of Fauna Hodel Rita Bruegger gets the basics down pat. From the greeting and warm up to the pact break (absolutely necessary in most tracts), discovery, product presentation and close - it's all there. Just follow the directions and use some of her words. I found myself referring back to her book over and over again. Since each venue is different from one another, the specifics aren't covered in this well written book. But for the beginning sales agent in timeshare, I think this book is part of the foundation of good, positive selling techniques geared specifically for one industry.

A Must Have For Timeshare Sales Reps

Customer Rating:

This is a MUST HAVE for any timeshare slaes rep. Bruegger has written the book on mastering the art of timeshare sales. She knows what she is doing, and it definately works. She takes you through the entire sales presentation step by step... and shares the knowledge from her years "on the track" with overcoming the objections, as well as showing the guests their needs and benefits. I work for the largest privately held timeshare company in the world, at their Gatlinburg location. I bought Rita's book in February, read it and applied it... I ended the month of March as #4 on our sales line. Great book!! I recommend it to anyone who is serious about their sales career in the timeshare industry. Haven't got the numbers for April yet, but I know I'm in the top!! Thanks Rita!!!!

Timeshare Pro	Customer Rating:
Best book in the business. Thank you Rita, you helped to make me #1 for the English line, for 3 years straight. I have recommended this book to all my colleages, and they have improved their closing by 10%. All the other books out there are a waste of money, because they don't pertain to timeshare. Please, write one for T.O.'s , now, because I will need that soon, and the T.O.'s need it now!!